Forgotten User ID:
Your user ID for L Brands Access Self-Service is your L Brands network user ID if you are a home office user. If you are not a home office user, your user ID is your Associate ID # without the leading zeros. You can locate your Associate ID # on your pay stub. If this is your first time accessing the system, click the New User button from the login page.

Forgotten Password (Home Office associates only):
If you are a L Brands home office user and have forgotten your password, please contact the LTS Consolidated Services Desk (CSD) at (877) 415-7911.

Forgotten Password (Field associates only):
If you are a L Brands field user (stores, distribution centers, call centers, etc.) with a numeric user ID, please complete the following fields to reset your forgotten password

Please enter your user ID

Please enter the last 6 digits of your SSN or SIN:

Please enter your date of birth:
  (mm    /    dd    /    yyyy)

Please select a password:  

Please retype your password: